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FREQUENTLY ASKED QUESTION

F.A.Q.

 Final Product 

-Files - You'll receive a high quality .WAV & MP3 files.

- As Standard - we provide finished Digital Masters at 16bit / 44.1k, but can supply higher sample rate & bit depth upon request.

-We will not - send you a copy of the sessions (for the mixing, mastering, editing sessions).

Text/Isrc/Album art - (for mastering if required) This is NOT required for Digital Distribution Services / Platform as most distribution services provides Isrc & other encoding  with every song you upload. If you want to supply your own Isrc codes, please provide the. What is IRSC?

 Mixing / How to Prepare Files / Acceptable Formats 

-Pro tools (session) - consolidate & organize all of your tracks, and label them.

-Audio Files - (exported) - all tracks have the same start & end point. (consolidated), all track files to be supplied "DRY" without (effects or processing), unless it's a important part of your sound.

-Print - all midi/virtual Instruments to audio.

-Avoid clipping or distortion - allow plenty of headroom when exporting.

-File type - .wav or .aiff at 44.1, 48 and 88.2kHz; 16 or 24 bit.

-Mix Notes - Any request / notes regarding production.

-Rough Mix - You can also add in a rough mix and /or a reference track name / link .

-Ready - Put files in a ZIP folder and label it with your name and email.

 Mastering / How to Prepare Flies / Acceptable Formats 

-File type - .wav or .aiff, 16, 24 or 32 bits (same sample rate of DAW session)(PLEASE do NOT up or DOWN sample)

-Stereo Mix - needs to peak at most -6dBFS (should NOT be hitting "0") 

-Mix/Master Bus - disable ALL limiter, compressor or just very little compression & NO dithering.

-Label - files clearly labeled.

-Ready - Put files in a Zip folder and label it with your name and email.

 Stem Mastering / How to Prepare Files / Acceptable Formats 

-File type - .wav or .aiff, 16, 24 or 32 bits (same sample rate of DAW session)(PLEASE do NOT up or DOWN sample)

-Stem Mix - needs to peak at most -6dBFS (should NOT be hitting "0")

-Mix Bus - disable all limiter, compressor or just very little compression & No dithering.

-Label - files clearly labeled.

-Ready - Put files in a Zip folder and label it with your name and email.

 Podcast Production Services / How To Prepare Files / Acceptable Formats 

-File types - .wav, .mp3, .aiff, .acc, .flac, .wma, .ogg, .m4a, .mp4 and more.

-Avoid clipping & distortion - Its best to record at the highest level without clipping (hitting "red" or "0")

-Notes - Any request / Notes regarding production.

-Label - Files clearly labeled.

-Ready -  Put files in a Zip folder and label it with your name and email.

Our Podcast Production Services in based on 1 hour (60 minutes) or less. there is a charge of $15 for each 15 minutes after the initial 1 hour (60 minutes). These price is base on (0-15 minutes slots). eg. So if your podcast is 1 hour & 30 minutes long (90 minutes), so you will order the initial Podcast service fee + 2x 15 minutes Add-ons.

 Audio Editing / How To Prepare Files / Acceptable Formats 

-File types - .wav, .mp3, .aiff, .acc, .flac, .wma, .ogg, .m4a, .mp4 and more.

-Avoid clipping & distortion - Its best to record at the highest level without clipping (hitting "red" or "0")

-Notes - Any request / Notes regarding the files to be Edited.

-Label - Files clearly labeled.

-Ready -  Put files in a Zip folder and label it with your name and email.

Our Audio Editing Services in based on 1 hour (60 minutes) or less. there is a charge of $15 for each 15 minutes after the initial 1 hour (60 minutes). These price is base on (0-15 minutes slots). eg. So if your podcast is 1 hour & 30 minutes long (90 minutes), so you will order the initial Podcast service fee + 2 x 15 minutes Add-ons.

 Musical Vocal Takes / Compositions Audio Editing 

Musical Vocal Takes / Compositions - One (1) song / composition is the total sum of audio (eg. a song three (3) minutes long, with ten (10) tracks would be 10 x 3 minutes = 30 minutes on audio)

 How long do it take to get my song / audio back 

Standard Turnaround Time - 5-10 days

Rush / Express Turnaround Time - 3-5 days (This option attracts a $30 fee)

 Audio Restoration / How to Prepare Files / Acceptable Formats 

-File types - .wav, .mp3, .aiff, .acc, .flac, .wma, .ogg, .m4a, .mp4 and more.

-Digital File - we only accept digital files "files that are already transferred" "we do not do transfers"

-Avoid clipping & distortion - Its best to copy / duplicate / dub at the highest level without clipping (hitting "red" / "0")

-Notes - Any request / Notes regarding restoration.

-Label - Files clearly labeled.

-Ready -  Put files in a Zip folder and label it with your name and email.

 Digitally ReMastered / How to Prepare Files / Acceptable Formats 

-File types - .wav, .mp3, .aiff, .acc, .flac, .wma, .ogg, .m4a, .mp4 and more.

-Digital File - we only accept digital files "files that are already transferred" "we do not do transfers"

-Avoid clipping & distortion - Its best to copy / duplicate / dub at the highest level without clipping (hitting "red" / "0")

-Notes - Any request / Notes regarding Remastering.

-Label - Files clearly labeled.

-Ready -  Put files in a Zip folder and label it with your name and email.

 Do you use Analog or Digital 

We use hybrid pro tools systems that uses the best of both worlds See here.

 Upload / Send 

We use "WeTransfer" services for uploading and send files on our upload page: 1. Go to upload page 2. Click the wetransfer form, it will open in a new browser 3. Add your files 4. Enter our email address 5. Enter your email address 6. Add your message and Hit transfer.

 Credits 

We appreciate all credit for work done including mixing, mastering and more... Contact us for crediting Info.

Express / Rush
Podcast Production Service
Audio Editing
Audio Restoration
Digitally Remastered
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